Abs-NSE

Client: In-house (ABS)

Problem: Cargo ships need a system that can care for day-to-day life of a shipmen

Solution: Develop a nautical system that will Cator the day-to-day activities that are carried out on the ships. 

Key Contributions:  

• Facilitation of the scrum ceremonies 
• Increased team performance by 20% through effective Agile coaching and process improvements.
• Reduced sprint cycle times by 15% by proactively identifying impediments and optimizing workflow.
• Improved customer satisfaction by 30% through iterative improvements and feedback-driven product enhancements.

Client: In-house (HSBC)

Problem:  The legacy vendor system ADP was low-performing and costly to maintain 

Solution: Replace the legacy system with newer, faster, and more cost-efficient vendor system SEI

Key Contributions:  

• Lead QA efforts to validate that the SEI system meets all functional, performance, and business requirements.
• Develop and execute detailed test plans including functional, regression, and integration testing to ensure seamless migration.
• Manage defect identification, tracking, and resolution by collaborating closely with development and vendor teams.
• Facilitate Agile ceremonies, remove impediments, and ensure adherence to Scrum practices to enable efficient sprint delivery.
• Promote clear communication and collaboration among QA, development, product owners, vendors, and stakeholders.
• Drive continuous improvement in testing processes and automation to enhance quality and efficiency.
• Monitor and report on sprint progress, quality metrics, and team performance to leadership.
• Support change management and stakeholder engagement throughout the ADP to SEI system upgrade.
   

Client: In-house (HSBC)

Problem:  The legacy system BIMAS was low-performing and costly to maintain 

Solution: Replace the legacy system with newer, faster, and more cost-efficient system HUB

Key Contributions:  

• Spearheaded QA efforts that ensured the HUB system met critical quality, performance, and business standards.
• Designed and implemented effective test strategies that uncovered defects early, reducing production issues.
• Enabled faster defect resolution by fostering strong collaboration between QA, development, and product team.
• Improved sprint delivery and team efficiency by facilitating Agile ceremonies and removing blockers.
• Enhanced communication and transparency across teams and stakeholders, driving alignment on project goals.
• Championed continuous improvement initiatives in testing automation and QA processes, boosting productivity.
• Delivered regular, insightful reports on sprint progress, quality, and velocity, aiding leadership decision-making.
• Supported smooth transition and change management during the BIMAS to HUB upgrade, minimizing disruption.

Client: West- Pack

Problem:  Westpac needed to launch a multi-currency travel card with reliable functionality across various countries, requiring end-to-end validation and Agile coordination. 

Solution: 

Led Agile QA efforts to ensure functional accuracy, currency handling, and cross-border usability through continuous testing and sprint-based delivery.

Key Contributions:  

• Defined the test strategy covering multi-currency transactions, top-up features, and international usability.
• Led end-to-end functional, integration, and UAT testing for the travel card platform.
• Managed test planning, resource allocation, and risk mitigation across QA cycles.
• Coordinated with development and business teams to validate requirements and clarify testable use cases.
• Ensured compliance with regulatory standards for cross-border financial transactions.
• Tracked and reported QA metrics and test progress to project stakeholders.
• Supported the primary Scrum Master in facilitating Scrum ceremonies including daily stand-ups, sprint planning, and retrospectives.
• Stepped in during absences to maintain continuity in Agile delivery and communication.
• Assisted in tracking sprint progress through burn-down charts, velocity reports, and task boards.
• Collaborated with the Product Owner to help refine and prioritize the product backlog.
• Helped remove blockers and supported team members to stay aligned with sprint goals.
• Encouraged team adoption of Agile best practices and contributed to continuous improvement initiatives.

Client: HSBC

Problem:  Vendors required specific client data to create profiles, necessitating a structured and accurate information exchange process. 

Solution:  Established a streamlined data collection and validation framework to gather client information and ensure its accurate delivery to vendors. 

Key Contributions: 

• Defined and implemented the test strategy for data request and transmission processes.
• Reviewed and approved test cases ensuring data accuracy and completeness.
• Coordinated with business analysts and vendors to validate data requirements.
• Led a QA team in executing test cycles, tracking progress, and ensuring defect resolution.
• Ensured compliance with data privacy and quality standards.
• Monitored end-to-end data flow to identify gaps or inconsistencies.
• Reported QA metrics and test status to stakeholders.
• Facilitated knowledge sharing and mentoring within the QA team.

Client: HSBC

Problem:  Multiple small legacy systems needed to be decommissioned, and their data consolidated into a single, modernized system. 

Solution: Executed a data migration strategy with thorough validation to ensure seamless transition and integrity across the new unified platform. 

Key Contributions:

• Developed and executed test cases to validate data accuracy post-migration
• Conducted data mapping verification between legacy and new systems.
• Participated in requirement analysis and raised clarifications where needed.
• Performed functional and regression testing on the new system.
• Collaborated with cross-functional teams to ensure smooth system integration.
• Logged and tracked defects, ensuring timely resolution.
• Supported UAT by validating end-to-end data flows and business processes.
• Contributed to test planning and reporting for migration milestones.

Client: HSBC

Problem:  The organization needed to replace an external vendor with an in-house process for statement generation without altering the existing format or content. 

Solution: Reverse-engineered the existing output to design and validate an in-house statement generation process, ensuring consistency and accuracy. 

Key Contributions: 

•  Analyzed vendor-generated statements to derive validation criteria.
• Designed and executed test cases to ensure format and content consistency.
• Participated in requirement gathering and process reverse-engineering discussions.
• Validated statement outputs against legacy benchmarks for accuracy.
• Logged, tracked, and coordinated defect resolutions through the lifecycle.
• Ensured alignment with business expectations through regular reviews and UAT support.

Client: Skandia Investment Solutions

Problem:  The SIS platform needed a redesigned, streamlined interface to improve usability and speed for Financial Advisors handling client and investment operations. 

Solution: Conducted end-to-end business acceptance testing to validate new UI flows, ensure functional accuracy, and support a seamless user experience post-redesign. 

Key Contributions: 

•  Updated and executed test cases for core features like client creation, fund switching, and advanced search.
• Managed defect lifecycle and coordinated with relevant teams for resolution.
• Tested critical functionalities including U-Scan, top-ups, and activity tracking.
• Gained end-to-end understanding of the SIS FA Extranet ecosystem.

Client: Skandia Investment Solutions

Problem:  Adviser Extranet required thorough testing to ensure stability and accuracy amidst frequent SIS platform updates impacting key financial operations 

Solution:  Implemented a structured QA/UAT strategy with automation, process improvements, and stakeholder alignment to ensure quality delivery and early defect detection.

Key Contributions: 

• Wrote and reviewed test cases for UAT and regression testing.
• Managed defect tracking, triage, and resolution with 100% SLA adherence.
• Collaborated with onshore business stakeholders to clarify requirements.
• Created traceability and scope matrices for better requirement coverage.
• Conducted training sessions on Adviser Extranet, Siebel, and QC tools.
• Automated regression test cases to improve coverage and efficiency.
• Led root cause and impact analysis to enhance defect resolution speed.
• Delivered stakeholder presentations to ensure alignment and transparency.
• Proposed and implemented value-add solutions, contributing to effort and cost savings.
• Championed the “One Team One Platform” initiative, reducing communication gaps by 20%

Client: Microsoft Utility
Problem: Microsoft Project lacked support for importing/exporting data in formats such as CSV and XML.
Solution: Developed a utility to enable seamless data import/export across multiple file formats.

Key Contributions:

• Designed and implemented export functionality for CSV and XML file formats.
• Analyzed and reviewed code developed by other team members to ensure alignment with functional requirements.
• Verified ad validated code for quality, performance, and compliance with Microsoft standards.
• Took full ownership of the export module, from development to integration and testing.
• Collaborated with cross-functional teams to gather requirements and ensure smooth utility integration.
• Participated in debugging and optimization to enhance utility performance and reliability.
• Documented technical specifications and user guides for export features.

Client: In-house (Intellect Control System)
Problem: Market compilers were costly and generated inefficient (baggy) assembly code.
Solution: Developed a custom compiler to produce optimized assembly language programs.

Key Contributions:

• Analyzed C programs and generated efficient assembly code snippets.
• Designed flow diagrams to map logic and identify discrepancies.
• Built a tool to automate C-to-assembly code conversion.
• Mentored junior developers throughout the project lifecycle.